#5 EMAIL TO GENE


Here's another example of my team way back in Austin, coming to our assistance while we were 200 miles west of the Canary Islands.  All this satellite communication is pretty routine now, but this capability was rather new and expensive and limited at the time.  We would store our email correspondence and also our data files from research onto a server in a computer lab on the ship.  Then 3 times a day, when a satellite was overhead, we would upload and download our computer traffic.  

While setting up the labs, there was one piece of equipment that was tremendously expensive and
useful, that was dependent upon a particular Toshiba computer.  This computer had an unexplained glitch preventing it from booting up and yet again, my heros back in Austin came through with stunning success.  I think it was shortly after this that people on the science group started letting me sit at their lunch table.  Speaking of which, one of my first meals on board, which was probably day 2 or 3, as it took me a few days to get my appetite back once the ship hit the seas and started rolling around, I remember hearing the conversation behind me and the next table...

"Yeah, NASA contacted me about the Mars program, but I think I'm going with the Antarctica project..."

The science group was an astounding assortment of genius bright characters from USC, MIT, Lamont Doherty Earth Observatory at Columbia University, UCLA, SCRIPPS, and had PhD Thesis Titles like : Optical Properties of the Marine Diazotrophic Cyanobacteria Trichodesmium: Applications to Remote Sensing.   They were also the cream of the world, from the USA, India and, both Chinese immigrants and nationals.  I was in so over my head!  But I had my boys back home.




-----Original Message-----
From: David Art [mailto:sci7@knorr.whoi.edu]
Sent: Wednesday, June 27, 2001 6:09 PM
To: Curtis, Gene
Subject: more assistance pls


Gene,

you are great! thanks for the info, it almost worked with your directions.
we tried through w98 and though we were able to redefine the comports,
they didn't stick.  this pc shows a cover graphic upon bootup and we can't
figure out how to get into the Bios settings. 

Here is some more info.

PC is a toshiba satellite 2180CDT

the splitter is Rocketport USD Serial Hub
RS232 4 port
P/N 3000147
S/N 8270-001691

can you see if you can findout what the bios boot is?  Well try the bios
route if we can get into it.  we've got an expensive piece of equipment
just sitting if we can't get it working.

thanks for the assist.  the group here was amazed with your step by step
instructions.  Much better than the support group's response.  

I told them that's how you always assist me, as you know what my success
rate would be if you instructed me otherwise.

you are their hero, and mine

d

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